Can AI Video Translation Enhance Your Global Customer Support?

Here’s the reality: Your customer support videos are likely locked in a language prison.

While your English content is polished and professional, you may not realize that about 80% of potential customers worldwide can't understand it. That’s a language barrier that could be silently killing your brand’s global customer satisfaction (and quickly driving up your support costs).

Does your multilingual support strategy rely on subtitles? Does it remain English-only? You’re likely frustrating international consumers who are more than ready to become paying customers.

So, what’s your brand to do? The answer is here – AI-powered video translation services that create human-like voices in dozens of top languages. This is no simple dubbing either. Imagine perfect lip movement synchronization and faster outputs, which can turn weeks of expensive translation work into minutes of automated magic.

How Companies are Using AI-Translated Videos for Multilingual Customer Support

Traditional customer support translation has always come with overhead: professional translators, voice actors, and extensive post-production work.

What if you could cut back on that with AI video translation that turns any of your support videos into multilingual content?

PERSO.ai is leading the way with AI-translated content generation, helping you create excellent content in a fraction of the time:

Upload your support videos with our drag-and-drop interface
Pick from 29 languages that reach over 90% of the world's population
Let AI handle translation and dubbing with perfect lip-sync and voice cloning
Share your multilingual support content and watch customer satisfaction soar

What can you do with that type of instantaneous multilingual content? Quite a bit, it turns out:

Localizing Self-Service Support Libraries

An excellent way to free up your support staff for valuable work is to create self-service support videos that enable customers to solve problems independently.

Translating your FAQ videos, tutorials, and troubleshooting across different languages allows any number of international customers to find the solutions they need without facing language barriers. You can then use AI to handle those translations and dubbing processes in tandem so you don’t miss any details.

Providing Real-Time Multilingual Assistance

Are you creating content constantly? You can now use AI-powered tools to translate live webinars, training sessions, or even customer video calls without a hiccup.

For instance, if a customer needs urgent help, waiting for human translation isn't acceptable. AI video translation ensures your support team can communicate effectively with customers worldwide.

Major tech companies like Logitech are even jumping on board the AI movement – hosting multilingual support webinars where customers from different regions can participate simultaneously, receiving information in their native language in real time.

Scaling Global Team Communication

If your business is growing internationally, you’ll likely need to have a full library of onboarding and training support pieces. But building all of them to scale (across different regions) can quickly spiral into an overwhelming challenge.

AI-translated videos become your saving grace, allowing for consistent communication regardless of language barriers so your support methodology can scale effortlessly.

Why You Need To Integrate AI Video Translation in Your Customer Support Now

1. Lightning-Fast Resolution Times

When support agents and customers speak different languages, resolution times drag out painfully. Traditional translation methods just aren’t cutting it anymore.

Without AI: A simple troubleshooting video requires translation, voice actor scheduling, recording sessions, and post-production - a process that can take weeks or longer to deliver.
With AI: The same video can be translated into 29 languages in minutes, helping you distribute it immediately to customers.

This acceleration means consumers and loyal customers can access solutions faster, reducing frustration and improving satisfaction scores. Support teams can respond to emerging issues quickly, translating new solution videos as soon as they're created.

2. Dramatic Cost Savings

The numbers speak for themselves, so we’ll let them:

Traditional video translation costs between $4,500-$27,000 for a standard 90-minute support video (yikes).
AI dubbing accomplishes the same task for approximately $45 (nice!)

This could amount to a nearly 98% cost reduction. Even small businesses can provide multilingual support without straining budgets when they use the right AI tools.

3. Skyrocketing Customer Satisfaction

It’s not just about getting the right content or support to your customers. It’s also about providing intentional value.

Your customers feel valued when addressed in their native language. When support content speaks directly to them without awkward translations or confusing subtitles, their experience improves dramatically:

72% of consumers are more likely to make purchases when information is available in their language [1]
Support satisfaction scores increase by an average of 31% when videos are properly localized

Best of all, AI translation – when done properly and ethically - can integrate emotional nuances and cultural context. This is key when you need your support messaging to resonate properly with international customers.

4. Effortless Scalability

Every brand and company wants to scale. In a global marketplace, that means breaking into new markets requires you to reach all people in all languages.

Old Method: Each new language requires additional translators, voice actors, and production resources
AI Translation: Adding new languages requires no additional resources—simply select them from the dashboard

This scalability ensures your support quality remains consistent across all markets without proportionally increasing costs or staff. You can rapidly scale translation capacity without bottlenecks when support needs surge during product launches or updates.

Face the Future of Global Customer Support with PERSO.ai

Breaking language barriers goes beyond adding simple subtitles. Our advanced AI video translation technology lets you deliver consistent, high-quality support to customers worldwide in their native language.

With 29 languages reaching over 90% of the world's population, you can transform your customer support from a localized operation to a truly global experience. All this at a fraction of traditional translation costs and with just a few clicks.

Don't let language limitations hold your customer support back. Try PERSO.ai today and experience the revolution in multilingual customer experience.