ESTsoft Proposes AI Human Solutions to Japanese Municipalities

Key Takeaways

• GovTech Global Expansion: ESTsoft presented AI Human-based public service solutions to over 10 officials from major Japanese municipalities, supported by KOTRA's DX initiative.

• Focus on Senior Care & Tourism: The Perso AI platform aims to address pressing local challenges, with pilot projects already running in Japanese senior care facilities.

• High Satisfaction & Practicality: Japanese officials rated the potential impact of AI Humans at 4.6 out of 5, praising the technology's speed, accuracy, and mobile compatibility.
  
  

  

ESTsoft, a leader in AI services, announced that it had held a presentation for key Japanese municipalities to propose AI Human-based public service solutions. This initiative is aimed at addressing critical local challenges through digital transformation.

Driving Digital Transformation with KOTRA

The event, held at ESTsoft’s headquarters, was part of KOTRA's "Japanese Municipalities Digital Transformation (DX) Market Entry Strategy" initiative. KOTRA actively supports the global expansion of GovTech companies to improve public services and digitize administrative processes.

The delegation welcomed over 10 officials from various Japanese municipalities, including Tokyo’s Shibuya Ward, Yokohama, Okinawa, Nagoya, Kobe, and Shizuoka, who were highly interested in leveraging AI Human solutions.

Addressing Senior Care with AI Technology

During the event, ESTsoft presented its AI Human technology portfolio to demonstrate how it could address pressing issues in Japan, particularly the increasing demand for elderly care.

Japanese officials were particularly impressed by ESTsoft's pilot projects at three senior care facilities in Japan. Conducted in partnership with local firms, these pilots featured an AI Human modeled after Japanese actor Makoto Nonomura, providing conversational services to seniors. The project has been in development since June, with a commercial rollout planned for next year.

Enhancing Tourism Services with AI Kiosks

In addition to senior care, there was considerable interest in adopting AI Human kiosks. As Japan continues to attract global attention as a tourist destination, attendees saw AI Human kiosks as an ideal solution to handle the rising demand for tourism services. Both parties agreed that ESTsoft’s AI Human platform, Perso AI, could offer significant benefits across multiple sectors.

A survey conducted during the presentation reflected strong enthusiasm. On a scale of 1 to 5, attendees rated the potential impact of AI Human in senior care and tourism at 4.6. Feedback included comments such as, “The potential for high usage at train stations,” and, “AI's speed and accuracy make this a highly practical solution.”

Expanding Global Partnerships

One Japanese municipal official commented, “I was amazed at how many different areas AI Humans could be applied to, beyond what I imagined. The idea of using them for both tourism and senior care is excellent, and it was very impressive to see seniors actually interacting with the AI Human.”

Gye-Poong Byeon, Executive Director at ESTsoft, emphasized, “We believe that the Perso AI Human service can significantly contribute to solving the challenges faced by Japanese municipalities in the areas of senior care and tourism. We will continue to accelerate our global expansion, providing innovative solutions to various societal challenges both domestically and internationally by forming partnerships with local entities.”